Candle Care Tips

To get the best performance and longest life from your candle, follow these simple care tips.

Burn Time

To prevent tunnelling and create proper candle memory, allow the wax to melt all the way to the edge of the glass the first time you light your candle.
Never burn your candle for more than 4 hours at a time.

Avoid Draughts

Candles burn best in still air. If you cannot avoid draughts, rotate the candle periodically to help prevent uneven burning or potential candle collapse.
Draughts may also cause your candle to smoke.

Putting Candles Out

We recommend using a candle snuffer or wick dipper rather than blowing out your candle.
This prevents wax splatter and keeps the wick centred, helping maximise burn time.

Candle Storage

Candles are sensitive to temperature and sunlight.
Fragrances containing vanilla may darken or yellow when exposed to sunlight or fluorescent lighting. This is normal and does not affect the performance of the candle.

Always store candles upright in a cool, dry place.

Trim Your Wick Before Every Use

It is normal for candle wicks to “mushroom”.
Trim your wick to approximately 6mm (¼ inch) before each burn.

This helps your candle burn evenly and prevents excessive heat or soot.
Avoid trimming the wick too short as this may cause it to drown in the wax.

Keep the Burn Pool Clean

If you notice black marks on the inside rim of your candle jar, wipe them away with a damp cloth.
This can be a sign the wick is too long and may need trimming.